Shipping + Returns
Shipping
After we receive your order you will receive a confirmation email that it is in stock and your item will ship within 2-3 business days. If the item is out of stock your credit card will be fully refunded within 24 hrs.
Returns/Exchange Policy
Your satisfaction is important to us. If you are not completely satisfied with your online purchase, you can send it back to us for an exchange or a refund within 7 days of receiving your order. Merchandise returned must be unworn, unwashed, with the price tags intact.
Sale merchandise is considered FINAL SALE. Exchanges or returns will not be accepted.
Returns must be received within 14 days of receiving a return confirmation and should be sent prepaid. C.O.D shipments will not be accepted. We recommend packages be returned via traceable carrier and insured to the full amount of the merchandise as we will not be responsible for missing packages.
Exchanges/Refunds are processed within 5 days upon receipt of merchandise and you will receive a confirmation by email when your exchanges/refunds have been processed. We will refund your credit card for the purchase price of the merchandise minus shipping costs. Unfortunately We do not refund outbound or inbound shipping costs. Shipping costs will only be refunded when the return is a result of our error or damaged merchandise.
We have the right to deny credits if the merchandise returned does not meet our return policy requirements.
Garment Care
How to wash plant-dyed silks?
All silk garments should be hand washed and air dried. We recommend soaking in cool water with gentle soap, then gently rinsing and hanging to dry. May then be ironed on a silk setting.
Colors should be washed separately as they may stain each other. They fade or rinse out over time. This is to be expected with all natural dyes. We have taken great care to make the colors and prints as permanent as possible but they are living colors, and some will fade over time. Please let us know if they change drastically.
How to wash recycled Kanthas?
Kantha clothing may be hand washed or machine washed on delicate cycle with gentle soap and hung to air dry. We recommend using a lingerie wash bag as embroidery may be delicate.